Facilities Management and Package Interception

 

DO YOU REALLY KNOW WHO'S INSIDE YOUR BUILDING?

Every day hundreds of outside messengers and delivery personnel roam the halls of your building, virtually unsupervised. This can lead to theft, graffiti, vandalism and additional wear-and-tear in elevators and lobbies.

 

PROTECT AND ENHANCE YOUR BUILDING WITH AN ARROW PACKAGE INTERCEPTION CENTER

An Arrow Package Interception Center gives you greater control over your building and everyone who enters it. All outside messengers and delivery people report to a centralized location. Arrow's professionally trained and uniformed Tenant Service Agents take it from there, expanding the scope of your building's security. All Arrow Tenant Service Agents have completed a Professional Certification Program for Building Security Awareness and Procedures. Arrow has also implemented an Emergency Response and Safety Training Program which provides guidelines and responses in the event an outside threat to the building is received. Familiar with your facilities and working in conjunction with building security, Arrow's Tenant Service Agents are able to alert you of any suspicious activity.

 

VISITOR DESK AND GUEST 'CHECK-IN' SERVICE

With Arrow, you know exactly who's on your property, why and where. Our professionally trained staff cordially greet each guest, issue a detailed ID badge and capture the visit via a web-based check-in application.

 

A.M. MAIL DELIVERY SERVICE

An Arrow Tenant Service Agent can have your tenant's mail picked up from the post office and delivered directly to their office, hours before the daily USPS carrier normally arrives.

 

DOCK MATERIAL MANAGEMENT SERVICES

Inbound / outbound support, dock security or total customized solutions are provided by our Facilities Management group. Combined with our Package Interception Center your customized solution for out sourced staffing and cost containment is at hand.

 

WE SERVICE OVER 14 MILLION SQUARE FEET OF PROPERTY

Today there are numerous buildings in downtown Chicago that rely on Arrow for prompt, dependable and courteous service. Last year, we serviced over 14,000,000 square feet of property, while successfully intercepting and delivering over 200,000 packages. Since we established our first package interception center in 1993, our committed and highly skilled staff has been providing fast, accurate and most importantly, reliable service. Services we provide include:

 

  • Package Interception Services
  • Mailroom Staffing/Outsourcing
  • Visitor Desk & Guest Services
  • Internal Mail Delivery
  • Loading Dock Management/Support

 

STATE-OF-THE-ART TECHNOLOGY FOR UNSURPASSED SERVICE

Utilizing the latest hardware and software, Arrow can provide a paperless solution for your reporting needs. This includes electronic signature capture and all pertinent pick up and delivery information, while at the same time helping your building expand its green initiative.

Arrow lowers your building management and security costs, leaving you free to meet the demands of managing your property. To learn more about developing a customized Arrow solution for your property, please call 773-489-6688 and ask to speak with our Business Development Manager at Ext. 8025.


 

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